Seller FAQs & Benefits of listing your products on Crunchy Mama Box
What is included in the $25/month fee charged to the seller?
The monthly membership fee charged to the seller comes with a range of valuable benefits and features designed to help boost your brand's visibility and success.
- Shopify Integration: Seamlessly integrate your storefront with our platform, making it easy to manage your products, inventory and orders.
- Unlimited Premium Customer Relations: Our dedicated team is here to educate customers about your brand's values, product performance, and the unique value your products bring. We provide personalized support to ensure customers understand the benefits and importance of your offerings and complete the purchase with confidence.
- Group Online Advertising: Benefit from group online advertising initiatives, reaching a wider audience and driving more traffic to your product pages and your storefront.
Storefront Setup Assistance: Receive unlimited assistance and guidance in setting up your storefront, ensuring a professional and appealing presence on our platform.
Marketing Tips: Gain valuable marketing tips and strategies to enhance your brand's exposure and attract more customers.
Promotional Benefits: Take advantage of additional promotional opportunities, such as dedicated social media posts and newsletters featuring your products.
Optional Marketing Collateral Services and Additional Exposure on Demand: While the membership fee includes a comprehensive range of benefits, we also offer additional services that can be purchases separately to further elevate your brand's visibility. Explore the option of utilizing our exclusive Marketing Collateral services where our experienced team can create customized and eye-catching tailored to showcase your brand and products. These captivating visuals are designed to capture the attention of our engaged community and generating greater exposure for your offerings.
By opting for these supplementary services, you can maximize the impact of your presence on Crunchy Mama Box and take your brand to new heights. These services are available for purchase in addition to the standard membership benefits, allowing you to tailor your marketing approach according to your specific goals and requirements.
What does the commission include?
Our platform is specifically geared towards the needs of those who are seeking organic, eco-friendly, and natural products for themselves and their families. By listing your products on Crunchy Mama Box, you will be able to tap into this highly engaged and targeted audience, which can help to increase your sales, your brand recognition and grow your business.
We also offer a range of other benefits to our sellers, including dedicated support and resources to help you optimize your listings and make the most of your partnership with us. Ultimately, we believe that our commission rate is a fair reflection of the value that we provide to our sellers, and we are committed to helping you succeed on our platform.
How does shipping work?
Thank you for your question. I apologize for any confusion - the $5 flat rate is just an example of a shipping rate and not the standard rate. As a vendor on Crunchy Mama Box, you have the flexibility to set up your own shipping rates that make the most sense for your business.
You can define different shipping rates based on regions, price, weight and other criteria, and customers will be charged based on the rates that you have defined.
Our shipping program is designed to be flexible and customizable to meet the needs of different vendors. We understand that shipping can be a complex issue and we want to give you the freedom to set up rates that work best for your business. However, we do suggest offering competitive shipping rates to stay competitive and attract more customers to your products.
We hope this clarifies any confusion, but if you have any additional questions or concerns about our shipping program, please let us know.
Order Payments & Processing
Who processes the order and the collects payment?
The process is designed to be simple and streamlined, so you can focus on fulfilling orders and growing your business.
When a customer places an order on the Crunchy Mama Box website, the vendor receives an email notification with the details of the order. The same order will also appear on your vendor dashboard, and if you have integrated your Shopify store, it will show up there as well.
Once the order is placed, Crunchy Mama Box processes the payment using our secure payment system. This ensures that vendors receive payment promptly and without any complications.
When you fulfill the order and add the tracking number, you will automatically receive payment for the order in your Paypal account. That's why it's important to add your Paypal email to your account, so you can receive payment in a matter of minutes after the order is fulfilled.
In addition to receiving prompt payment, vendors on Crunchy Mama Box also benefit from the ability to collect product reviews and brand/company reviews. This can help to increase the visibility of your products and build your reputation as a trusted vendor in the community.
Overall, our payment process is designed to be seamless and automated, so you can focus on what you do best - creating and selling great products.
By joining Crunchy Mama Box you gain access to these exceptional features and support that will elevate your brand, build trust and help you connect with our community of conscious consumers.
We are committed to your success and are here to assist you every step of the way. Join us today and unlock the full potential of your brand on Crunchy Mama Box!