Loil Life

In 2014 I was diagnosed with Multiple Sclerosis after experiencing full sided numbness. Over the last 10 years, I have focused on choosing clean products beginning in the essential oil world, to support my own health journey, and have expanded my passions into herbalism and esthetics. All of these come together in the cultivation of our skincare line that upholds the cleanest values.

Initially my health journey prompted a new way of thinking. I didn't want to go down the road of traditional medicines for Multiple Sclerosis. Sticking myself with a needle wasn't my idea of of a good time. Essential oils, particularly Frankincense, is the reason for my success. It saved me.

I woke one morning with full sided numbness. I was working in healthcare on a path to go to medical school and bam. Countless hours being inside a MRI machine led to a diagnosis that shifted my path. I didn't know it then, but it would bring me to Loil Life.

As the years went on, I found a love for herbalism (about 2019) and it opened an entire new universe to utilizing plant magic. There is no place else I'd rather be than in the woods harvesting what mother Earth intended.

Our formulation philosophy:
Inspired by mother Earth it is our mission to provide skincare crafted with real ingredients. Our formulations include wild crafted herbs, cold pressed oils and certified essential oils that are blended together for the purest skincare experience.

Loil Life Seller Policy
Last Updated: January 2024
1. Product Information
All of our skincare products are handcrafted with natural, high-quality ingredients. We are committed to providing accurate descriptions, ingredient lists, and usage instructions for each product. Please read all product details carefully before making a purchase.
2. Pricing and Payment
Prices are listed in USD and are subject to change without notice. We accept the following payment methods:
• Credit/Debit Cards (Visa, MasterCard, American Express)
Payment is required at the time of order. All transactions are securely processed, and we do not store payment details on our servers.
3. Shipping and Delivery
• Processing Time: Orders are processed within 3-5 business days.
• Shipping Rates: Shipping costs are calculated at checkout and are based on the delivery location and the weight of the order.
• Delivery Time: Estimated delivery times vary depending on the destination. Domestic orders typically arrive within 2 to 4 business days.
We are not responsible for delays caused by the shipping carrier or customs.
4. Returns and Exchanges
Due to the nature of our products, we do not accept returns or exchanges on opened or used items. However, if your product arrives damaged or defective, please contact us within 1 day of receipt to arrange for a replacement or refund.
• Damaged/Defective Items: Please provide photos of the damaged item and packaging.
• Non-Returnable Items: For hygiene reasons, we cannot accept returns on certain items, such as opened skincare products.
Refunds are processed within 3 business days of approval. Original shipping fees are non-refundable.
5. Order Changes and Cancellations
You may request to change or cancel your order within 2 hours of placing it. After this period, we cannot guarantee that changes or cancellations can be accommodated as your order may already be in process.
6. Allergies and Sensitivities
Please review the ingredient list for each product to ensure it does not contain anything you may be allergic to. We are not responsible for allergic reactions or skin sensitivities that may occur.
7. Privacy and Security
We value your privacy and will never share your personal information with third parties, except as necessary to fulfill your order. All transactions are processed through a secure payment gateway.
8. Contact Information
For any questions or concerns regarding your order, please contact us at:
• Email: delrae@loilife.com
• Phone: 602-341-3316
• Address: 13794 W Waddell Rd, Ste 203-265, Surprise, AZ 85379-8499
9. Disclaimer
Our skincare products are for external use only and are not intended to diagnose, treat, cure, or prevent any disease. Please consult with a healthcare provider before using any new skincare product, especially if you have pre-existing health conditions or are pregnant.