Frequently Asked Questions
Founded in 2019 by Wanda Malhotra—wellness entrepreneur, certified health coach, journalist and author of Women in Wellness—Crunchy Mama Box is a global wellness platform dedicated to empowering individuals with the knowledge and tools to live healthier, more sustainable lives.
Backed by over 30 years of experience in the wellness industry, the CMB Certification Program sets a trusted gold standard for clean, sustainable, and health-conscious brands.
To better serve our mission as a global educational hub, we have dedicated our US headquarters exclusively to the CMB Certification process, strategic consulting, and wellness education.
By focusing our US team on establishing the "Gold Standard" of vetting, we ensure that every brand carrying the CMB seal—regardless of where in the world it is sold—meets our rigorous standards for health, ethics, and sustainability.
This shift allows us to provide more in-depth resources and guidance to both the brands we support and the families we serve.
Crunchy Mama Box is a global ecosystem where the US branch serves as the central governing body for standards and education. How you shop depends on your region:
- In the United States: We have moved to a direct-to-brand model to foster a closer relationship between conscious consumers and the ethical founders behind the products. You can find our vetted selections under the [Certification] tab in our menu. This directory provides direct links to our certified brands' websites, allowing you to learn from them and shop their full collections directly.
- International Markets: As we expand, our reputable global partners will manage localized Crunchy Mama Box marketplaces. While the US branch remains the exclusive certifying body to maintain global integrity, these regional partners will offer curated shopping experiences tailored to their specific countries.
Shipping at Crunchy Mama Box is designed to support our multi-faceted mission as a global platform and online publication. Fulfillment depends on whether you are purchasing from our own signature collection or shopping directly with a certified partner:
- The Crunchy Mama Box Signature Collection: We proudly ship our own branded pieces—including our Women in Wellness book, "Crunchy Chic" totes, and signature mugs—all over the world. We aim to share our mission with every corner of the globe, though we recommend checking your local customs laws, as international regulations can occasionally affect delivery to certain regions.
- CMB Certified Brands: When you use our directory to shop directly with our certified partners, each brand manages its own fulfillment. Shipping rates, speeds, and international availability vary by brand; we suggest reviewing the individual policies on their respective websites.
- Regional Marketplaces: For customers in regions with a localized Crunchy Mama Box marketplace (such as Brazil), shipping is managed locally by our regional partners to ensure the most efficient delivery.
For more information on our shipping policy, visit this page.
Return and exchange policies depend on which part of our ecosystem you are shopping from:
- For the Crunchy Mama Box Signature Collection: We want you to love your artful essentials. Please refer to our Refund policy by clicking here for detailed information on how to return or exchange your branded items.
- For CMB Certified Brands: Since you are purchasing directly from the brand founder, each company maintains its own refund and return policy. We recommend reviewing the specific terms on the brand’s website prior to completing your purchase.
Visit our Values and Standards page to learn more about ingredients, certifications, and our high standards when curating products for our marketplace.
To earn the CMB seal of approval, a brand must align with our core values, ensuring that every certified product meets the highest standards of safety, sustainability, and social responsibility. To become certified, brands must meet rigorous standards, including:
- Cruelty-Free & Fair Trade: Adhere to cruelty-free standards and fair trade practices.
- Sustainable Practices: Commitment to eco-friendly packaging, ethical sourcing, and responsible manufacturing.
- Clean Ingredients: Products must meet EWG standards and comply with EU regulations.
- Social Impact: Brands must actively contribute to their communities and support social causes.
- Education & Transparency: Full transparency in ingredient sourcing and manufacturing processes.
- Rigorous Testing for Quality & Performance: Products must meet high standards for performance, sustainability, and quality.
- Climate Collaborative Minded: Support regenerative farming and climate action efforts.
For more details, explore our Values and Standards page.
Greenwashing is a deceptive practice where brands falsely claim to be environmentally friendly or offer safe, healthy products. The CMB Certification sets the gold standard for sustainable, clean, and health-conscious brands. Designed to cut through the noise of greenwashing, our program ensures you receive only authentic, rigorously tested products you can trust. At Crunchy Mama Box, we're committed to protecting your health and sustainability values by providing trusted products and clear information.
Certainly! We warmly welcome suggestions for non-profits that align with our mission. While we actively support these organizations by spreading awareness, we also encourage our community of brands and individuals to engage through direct donations, volunteering, and local promotion.
Every brand carrying the CMB Certification contributes to giving back in their own unique capacity, forming the backbone of our giving back chain. Additionally, Crunchy Mama Box as a whole contributes to various initiatives, creating a ripple effect of positive impact. We invite you to visit our [Certification] page to see the organizations we are currently highlighting; our goal is to foster a collective, interconnected network of support that extends far beyond a single transaction.
Yes! We thrive on the recommendations of our community. If you have a favorite brand that is clean, sustainable, and ethical, we want to hear about it.
Through our Referral Program, you can actively help these brands earn their CMB Certification and gain the global recognition they deserve.
As your referred brands successfully complete our vetting process, you’ll earn rewards as a thank you for helping us grow our ecosystem of integrity. Click here to learn more and start referring.
At Crunchy Mama Box, we are on a mission to transform the business world into a force for good. The CMB Business Hub is a strategic ecosystem designed to support brands, investors, and entrepreneurs who are creating purpose-driven solutions for a healthier world.
Through the Hub, we provide high-level networking, sourcing opportunities, and global growth strategies. Led by Wanda Malhotra, who brings over 30 years of expertise in wellness real estate and lifestyle innovation, we are dedicated to accelerating the path for companies ready to lead with impact.
Note on Membership: To maintain the integrity of our community, only CMB Certified brands are eligible for the CMB Membership program. This ensures that every member of our Hub has met our gold standard for health, ethics, and sustainability, fostering a network built on true transparency and shared values.
For any inquiries, contact us at contact@crunchymamabox.com. You can also call us to speak with a real person about products or services.